Returns & Exchanges

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We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

Return Policy

You have 30 days from the date of delivery to return most items for a full refund or exchange. Items must be unused, in original packaging, and in resellable condition.

How to Return

1. Contact us at support@woofriday.comm with your order number and reason for return
2. Wait for approval — we’ll send you a return authorization and shipping instructions within 2 business days
3. Ship the item back to us using a trackable shipping method
4. Receive your refund within 5-10 business days after we receive and inspect the item

Return Shipping Costs

• Defective or wrong item: We cover return shipping
• Change of mind: You cover return shipping

Exchanges

Want a different size or color? Follow the return process above and place a new order for the item you want. This ensures faster processing and availability.

Non-Returnable Items

• Gift cards
• Items marked as final sale
• Used or damaged items (not due to our error)

Refund Method

Refunds are issued to the original payment method. Depending on your bank, it may take 5-10 business days to appear in your account.

Questions?

Email us at support@woofriday.comm — we typically respond within 24 hours.